Our Services
Creative and convenient solutions
Verification of Benefits
The verification process is critical to minimize unpaid claims and to accurately appraise expected patient responsibility. Rootleaf provides detailed, timely verification of benefits completed in less than one hour on average.
Utilization Review
Rootleaf is well versed in the Utilization Review process, and can obtain authorizations on your behalf. We are well versed in ASAM criteria and insurance medical necessity guidelines to advocate for patient care.
Medical Billing
We submit clean claims to private, state, and federal insurance companies, in addition to unions, and specialize in mental health and substance use billing.
Collections
Rootleaf performs insurance collections daily to maximize revenue, and will attempt to resolve claim denials in your favor by submitting written appeals to the highest degree possible, as necessary.
Document Review
Rootleaf will ensure that all of your intake documentation, medical records, client notes, policies & procedures, etc. are adequate to satisfy the highest insurance standards.
Contracting
We will help you get in-network with major insurance companies such as Aetna, Anthem, Blue Shield, UHC/Optum, and more. We have also helped clients become participating providers with Medicare and Medi-Cal
Credentialing
Rootleaf will fulfill certification and recertification requirements on your behalf. We check to ensure that all of your licensure and taxonomy codes are accurately on-file and up-to-date as needed.
Custom Reporting
We believe in full transparency, and will provide detailed, customized reports to you on a regular basis so that you know exactly what is going on with your account.
Special Features
Behavioral Health Billing
Dual-Diagnosis Capable
From the very beginning, Rootleaf has always been a billing company focused on delivering excellent service to behavioral health providers. We believe that this specialty, as with providers, allows us to provide more effective solutions for the unique demands of our industry.
Clear Communication
Depend On Us
Conundrum thrives on confusion, and so we attempt to avoid it entirely. By remaining consistent, coherent, and concise, we deliver simple answers to difficult questions. From start to finish, we'll tell it like it is.
Full Transparency
Lasting Trust
I won't beat around the bush -- honesty is our thing. To deliver excellent results, we believe the relationship between a covered entity and their business associates should be totally clear, open, and straightforward. As a client, that's exactly what you'll get from us.
Contact Us Today!
We would love to get in touch to learn about your business and to discuss how our third party billing and revenue cycle management services could improve your operations. Feel free to give us a call or send an email at any time. Thanks!
phone (805) 416-0533
fax (805) 416-0633